TDM takes a significantly different approach than other communication providers because our first objective is not to convince you of your need of a specific product, but rather to understand what you are trying to accomplish and subsequently do the "homework" on your behalf to insure that you have the due diligence and information required to make the right decision. TDM has three primary core competencies, including:
- Engineering and IT Consulting - TDM employs experts in the fields of data, voice, cloud computing, and wireless network design and procurement. We can come alongside organizations who do not already have the resources, or we can work with organizations who have pre-existing staff in these fields.
- Product Management - TDM diligently remains an informed and expert resource who understands all potential providers for communication services, their product offerings, pricing specials, service advantages/disadvantages,and product roadmaps. This results in our customers understanding their options without having to do the legwork of researching the market and meeting with countless providers to sort through the myriad of options.
- Single Point of Contact - TDM works across vendors for all issues associated with communications including:
- New Service Installs
- Billing Consolidation
- Billings Issue resolution
- Service Issue resolution
- Service Inventory Management